Introduction
Downunder Horsemanship (“Downunder,” “we,” “our,” “us”) maintains privacy policies and procedures to protect the personal information of individuals who interact with our websites, events, and messaging programs. This policy explains what information is collected, how it is used, how long it is retained, and how individuals can control communications.
“Personal information” means information that identifies or can reasonably be linked to an individual or household (e.g., name, phone number, email address). Publicly available, aggregated, or de-identified data is not considered personal information.
We take reasonable steps to protect personal information from unauthorized access or misuse.
SMS and Phone Communications
By opting in to receive text messages from Downunder Horsemanship, you consent to receive SMS messages related to:
- Event voting and polling
- Competition participation
- Event-related notifications and reminders
Message frequency may vary. Message and data rates may apply.
How We Disclose Personal Information
We do not sell, rent, or share personal information with third parties for marketing or promotional purposes.
Personal information may be disclosed only:
- To service providers who assist in operating our messaging and website systems
- When required by law, subpoena, or legal process
- To protect our rights, property, or safety
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
Text message opt-in consent and phone numbers are not shared with third parties
Collection and Use
We may collect personal information to:
- Administer SMS voting and polling
- Manage event participation
- Respond to inquiries
- Improve services and user experience
We may also collect limited non-personal information (browser type, device type, IP data) to improve system performance.
Opting Out of Messages
You may opt out of SMS messages at any time by replying:
STOP – to stop receiving messages
HELP – for assistance
After opting out, you will no longer receive messages unless you re-enroll.
Security
We use reasonable technical and organizational safeguards to protect personal information. Access is limited to personnel who require it to operate and support services. No system provides absolute security.
Retention
Personal information is retained only as long as necessary to operate the SMS program or as required by law.
International Transfers
Information may be processed in the United States. By participating in our SMS program or using our services, you consent to this processing.
Children
Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13.
Policy Changes
This policy may be updated periodically. The effective date will reflect the most recent version.
Contact
For privacy-related questions:
[email protected]
